Observability Consulting Rates & Engagements
We price our consulting services on clearly scoped engineering milestones and diagnostic assessments. All engagements include direct access to principal telemetry architects with verified production deliverables.
Observability Health Audit
A rapid, non-invasive deep-dive evaluation of your current monitoring topology, collector configurations, TSDB head blocks, and alert noise.
- Full OTel & Prometheus collector configuration review
- TSDB head block & cardinality explosion audit
- Distributed trace continuity analysis
- Formal 25+ page report & 90-min executive debrief
Full-Scale Observability Architecture
Complete turnkey architecture and hands-on rollout: OpenTelemetry Collector gateway fleets, Cortex/Mimir clustering, Tempo tracing, and SLO burn-rate alerts.
- End-to-end telemetry pipeline blueprint & deployment
- Clustered Cortex/Mimir storage & tiered downsampling
- Tail-based sampling with 100% error span retention
- Multi-window burn-rate SLO alerting & Grafana views
- Paired engineering sessions & operational runbooks
Targeted Engineering Sprint
Focused consulting sprints for immediate technical bottlenecks: TSDB cardinality triage, trace context carrier injection, or SLO alert authoring.
- Surgical TSDB cardinality pruning & relabeling
- OpenTelemetry SDK wrapper development
- Alertmanager routing & deduplication matrices
- Live paired configuration & code reviews
Key Factors Determining Project Scope
Because distributed systems vary in complexity and scale, our formal project estimates are calibrated around four concrete technical variables:
1. Service Count & Mesh Topology
The number of microservice repositories, programming languages (Go, Java, Node, Python, Rust), and asynchronous messaging brokers requiring trace context carriers.
2. Active Time-Series Series & Churn
Daily metric sample ingest rate, current series cardinality density, and TSDB head block compaction requirements across clusters.
3. Storage Backend Architecture
Whether your infrastructure utilizes managed cloud storage (S3, GCS) or self-hosted object stores (MinIO, Ceph), plus retention duration targets (30 days vs 3 years).
4. Delivery Format & Co-Engineering
The extent of live paired engineering sessions, internal team workshops, and custom on-call runbook development required.
Frequently Asked Questions About Rates & Billing
Are software licenses or cloud hosting fees included in your consulting rates?
No. All software used in our architectures is open-source (OpenTelemetry, Prometheus, Cortex, Grafana Mimir, Tempo, Loki, Vector) or belongs to your cloud provider accounts. You maintain complete ownership of your infrastructure, cloud billing, and code repositories.
How are project milestones invoiced and scheduled?
Consulting engagements are structured around clear milestone deliverables (e.g., Discovery & Blueprint, Staging Pilot, Fleet Rollout, Alerting & Handover). Milestones are invoiced at agreed delivery intervals as outlined in your Statement of Work.
Can you deliver consulting on-site in Taiwan or regionally?
Yes. While our technical work and paired coding sessions are delivered seamlessly over remote secure channels, our senior architects can conduct on-site architectural discovery sessions in New Taipei City, Taipei, and across Taiwan upon request.
What is the turnaround time for the Observability Health Audit?
The Observability Health Audit is delivered within 10 business days from the moment read-only access to monitoring endpoints and configuration manifests is provided.