1. Data Controller Identification
The data controller responsible for the personal data collected through this website and during our consulting services is:
Cortex Tempohub Consulting Ltd.
Xinrui Lin, No.88, Sec 3, Zhongshan Rd, Sanchong District, New Taipei City, 241, Taiwan
Contact Email: info@cortex-tempohub.click
Telephone: 0285467823
2. Information We Collect
We collect and process only the minimal information necessary to evaluate consulting inquiries and deliver engineering services:
- Consultation Requests: Name, work email address, company name, system environment notes, and message contents submitted via our contact forms.
- Technical Engagement Data: Non-personal architecture manifests, collector configuration files, and telemetry metrics provided under mutual confidentiality.
- Technical Server Logs: Anonymized IP addresses, browser user agents, and page access timestamps collected for server security.
3. Lawful Basis & Purposes of Processing
We process your personal information under the following legal bases:
- Performance of a Contract: To assess project feasibility, author Statements of Work, and execute agreed consulting engagements.
- Legitimate Interests: To respond to technical inquiries, ensure the integrity and security of our website, and maintain accurate corporate records.
- Consent: Where you have opted into cookie usage or explicit communication updates.
4. Data Retention
We retain consultation inquiries and client communication records for as long as necessary to fulfill the business purposes for which they were collected, or as required by applicable commercial accounting and tax laws in Taiwan (typically up to five years for active client engagement records). Unfulfilled inquiry messages are deleted after 18 months.
5. International Data Transfers
Our practice operates from New Taipei City, Taiwan. Information submitted through this website may be processed on secure hosting infrastructure located in Taiwan, East Asia, and the United States with appropriate security safeguards and standard data protection clauses.
6. Your Data Rights
Under applicable data protection regulations, you have the right to:
- Request access to the personal data we hold about you.
- Request the correction or rectification of inaccurate data.
- Request the erasure of your personal data when no longer required for legal compliance.
- Object to or request restriction of data processing.
To exercise any of these rights, please email info@cortex-tempohub.click.
7. Cookie Usage
For detailed information about the cookies we use and how you can manage your preferences, please consult our dedicated Cookie Policy.